Computer Problems

Among my friends and family, I’m considered something of a computer whiz. There are tons of people who know a lot more than I, but since I used computers daily long before they became a household word (my father was a computer programmer), I’m much more knowledgeable about and comfortable with them than many people my age and older. While I don’t mind helping people when their computer crashes or begins running sluggishly, I have noticed that the problems are almost invariably caused by at least one of four common scenarios. So I thought I’d share some tips; though they won’t be anything new to most of you, experience tells me that at least one or two people out there could use some help.

Problem 1: Lack of antivirus software / old definitions*

Installing decent antivirus software is the essential first step, but it’s only half the battle. You also need to update your definitions regularly (at least once a week). New viruses pop up daily, with the express purpose of getting past your antivirus protection. Meanwhile, antivirus software publishers fight back with updates that include the new patterns. But if you don’t download them, your computer is not protected specifically against the new threats, and a clever virus might sneak past. I also highly recommend purchasing antivirus software, rather than using something free. While obviously better than nothing, the free programs are far less effective.

Bottom line: Buy good antivirus software and update the definitions regularly, either manually or by configuring your software to do it automatically.

To be continued…

*Yes, I know that Macs and certain browsers are far less susceptible. But I grew up with PCs and am unable to make the switch.